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  1. Last week
  2. Hi all; Not a biggy, but could save some time. I have already created my SD bootable media on USB and deployed the image I have there, multiple times. All good there. I created another VM Image and want to also put that on my USB as another windows image for another dept. Has different settings, software etc. No problem there either, SD captures image and I am golden. So now I want to add this Image to my Boot Media USB Drive. Platform Packs are already on the USB from previous Media Creation. (nothing has changed there, and all "packs" are current versions) So..when I go to "Create Media" it finds my USB, thats all good and I can proceed. What I notice tho, is that its Copying ALL the Platform Packs again. (14 of them) When I actually look at my USB drive.....they may be copied....but they are not duplicated. So it looks like it just writes over the ones that exist already. Is there a way to NOT copy these Packs again?? Do I just remove them out of SD Platform Packs..before creating media?? And of course, one MUST Create Media, because when doing so SD creates "Split Image Files". Otherwise I was temped to copy the new image myself, but though that probably wasn't something to try. Any thoughts? TIA
  3. I got my solution from Support (Glenn): "This particular Sysprep failure, pertaining to the clipsvc service in Windows 10 Version 1803, is a known issue. Go ahead and update to the latest beta version of SmartDeploy:https://www.smartdeploy.com/download/smartdeploy/beta" So far, I tried it and worked on HP 705 G1 and HP 800 G3. Thank you
  4. SmartDeploySupport

    Windows 10 1709 error message on SmartDeploy

    John, How was this image created? From a fresh clean VM? Did you perform an inplace upgrade? i.e. Running Windows Updates from 1709-1803? Sometimes the in-place upgrades will create new partitions if the existing ones don’t line up with what the new version would have. If you were to create a new BIOS based VM, install the latest version of Windows 10 from VL media, once at the desktop shut it down and capture it, should work just fine.
  5. Still got the error message.. WIN-AFFORLTO1OS.Logs.zip
  6. I've been using shutdown/s t 0 to shutdown... The thing is, the same imaging stick works with other HP models that we carry. I was ok with just using our April Image (1703), but when I tried it to our newest machine (HP 800 G3), I got the same message... and I have 20 of these to image.
  7. Trevor Allemann

    Win 10 x64 1803 Sysprep Fail only in HP 705

    I had the same problem after upgrading my reference machine from 1709 to 1803. Make sure when you shut down the reference machine that you use the shutdown /s /f then capture the image from it. If that does not work try using the command shutdown /s /t 0 which seems to have fixed the issue for me.
  8. Any resolution on this issue? I'm getting the same message with HP 705 G1 and G2, HP 650 G1 and HP 800 G3.
  9. SmartDeploySupport

    Windows 10 1709 error message on SmartDeploy

    Hi John, According to your logs you're using a very old version of the platform pack. Extracting from Platform Pack: \\HKHQITS019\C$\SmartDeploy\Platform Packs\LenovoThinkPadT440-T440s-Windows10.ppk, Lenovo\ThinkPad T440-T440s\Windows 10 (x64)\* LastUpdated: 2/24/2016 12:00:00 AM Download the latest version of the platform pack and redeploy and let us know your results.
  10. I have no idea why I got following error message after reload new image via Smartdeploy but this golden image is working fine on other platform(ESXi). Please help to check. Thanks WIN-SGPK7H4J200.Logs.zip
  11. Jeff Harris

    Symbols in SmartDeploy console

    I've attached a key for those icons. We're working on the documentation update for these now. SmartDeploy - Icon Definitions_v2a.pdf
  12. Andrew L

    Symbols in SmartDeploy console

    I was unable to find any documentation for the icons shown in the Computer Management section:
  13. Earlier
  14. SmartDeploySupport

    Smartdeploy network deployment

    Please be sure these ports are open on your network firewall. TCP 80 - HTTP TCP 443 - HTTPS TCP 8732 - ConsoleServiceWCF TCP 8733 - ClientServiceWCFF TCP 8734 - ConsoleServiceSLWCF TCP 8735 – ConsoleServiceMCWCF You can attach your log files here. Also, please send us your C:\SmartDeploy\Logs\Console.log from the SmartDeploy host and we can check that out as well. Thanks, SmartDeploy Support
  15. danbav

    Smartdeploy network deployment

    Thanks for the reply the target machine is on the same subnet. Net stat on both ends shows tcp connections are established between client and server. Other windows desktops are working but these are 7 and not win 10. what is the best way to securely upload the log files? can you advise the details which tcp ports are used between client and server for communication and deployment. Regards
  16. SmartDeploySupport

    Smartdeploy network deployment

    Are the ones that are failing heartbeat on the same network/subnet? Send us your Application and System log from the target machine that isn't reporting back to the console and we can take a look. Thanks, SmartDeploy Support
  17. Hi heartbeat failures between server and client (win 10 ent x64) successfully deployed an image to a desktop but the heartbeat seems to be failing and any further deployments do not work. Traffic between the desktop and the SD server but will not deploy. I can ping the server hostname from the failing desktop and the workstation hostname from the server. no AV running, firewalls are switched both server on desktop. what is th best way to troubleshoot this issue? kind regards
  18. I managed to get this working. I downloaded/install newest smartdeploy version 2.0.3005. I then followed the manual installation of the NVMe driver pack on the reference VM (Win7x64) (link to forum post: ) Captured the machine, created new deploy media, returned the Target >> HP Z2<< to BIOS Default (UEFi Enabled) and booted with SD Image. Reboot found the M.2 drive (unlike before) and booted correctly. I am now Golden.
  19. howiedog

    NVMe Script

    Got this figured out via Support: If the script refuses to run (in my case) you can install these required file manually. As per below: ************ If the script fails to install the hotfixes (generally due to inadequate user permissions, or software interfering with the installation process), it is necessary to re-run each step of the process manually: 1. Reboot the computer. 2. Download the hotfix package from here: http://download.smartdeploy.com/NVMe.zip 3. Extract the .zip to the root of C:\, to create a folder called C:\NVMe. 4. Then assuming this is a 64-bit OS, browse to "C:\NVMe\NVMe\x64\ ", and double-click on Windows6.1-KB2990941-v3-x64.msu. It may say that it is already installed; this is fine. 5. Open an administrative command prompt, run each of these commands, and ensure that each one returns success: Dism /Online /Add-Package /PackagePath:C:\NVMe\NVMe\x64\Windows6.1-KB3087873-v2-x64\update-bf.mum Regedit.exe /S C:\NVMe\NVMe\x64\StorNVMeService.reg Regedit.exe /S C:\NVMe\NVMe\x64\StorNVMeCDDB.reg Copy C:\NVMe\NVMe\x64\StorNVMeDriver\stornvme.sys C:\Windows\System32\Drivers\stornvme.sys If each of these steps returns success, then reboot the VM one more time. After it reboots, then you can shut it down and capture it. ********** END I hope this helps others. Cheers
  20. Sorry to pile on to this topic I'm new and looking into SmartDeploy... if the SmartDeploy console is installed/configured in one machine, say tech 1 for example. Later, the console is installed on tech 2's machine. Is tech 2 going to have all configurations avaialble done by tech 1? This would be assuming that the reference VMs are on another (hyper-v) server that is accessible by both techs. I guess what I'm trying to ask is if each SmartDeploy console install is mutually exclusive. Or is there a way to configure SmartDeploy so that all installs of the console see the same thing?
  21. howiedog

    NVMe Script

    Aha.....I am pretty sure thats what I had asked in the first place. Did I not??...YES I did. That could have saved me an 1-1/2hr of twiddling my thumbs and sending in a Support Request. Thanks for finally clearing that up.......Better late than never I suppose. ******* 20 min later******** EDIT:. SAD SAD SAD, No Difference after running from elevated cmd prompt. 20 min later and its still spinning its wheels. CPU grinding away sucking 85%...no end in sight. No pop ups saying complete of NOT complete......NOTHING.??? Support has not checked in yet...still waiting on my Ticket. I am going to assume this DOES NOT WORK as its supposed to. I have now wasted over 2 hours trying to instal what I though was a simple file. OMG....starting to loose faith in SmartDeploy.
  22. Jeff Harris

    NVMe Script

    Sorry for the delayed response. You do want to open a command prompt as administrator, and then run the the script there.
  23. howiedog

    NVMe Script

    Ok..Thats fine...but is there something to let me know when its done the install...how do I know?? So I guess the answer is...NO?? There is NOTHING to tell me when this install is completed?? I am now 24 min in...wscript still running...along with makecab cpu steady at 81-88%.. And...I will ask the same question to be sure: Dbl click "install" to run or run from CMD or elevated CMD? Shall I continue to wait?? EDIT: 30 min in...still running....yippie... EDIT: now 35 min in.....and this script is STILL RUNNING??? Ho Hum.... EDIT:......now 43 min.....and still running...like the Energizer Bunny but in a BAD way. So Obviously this script is pooched or something is amiss. I will create a Support Ticket as there seems to be nothing coming back to me in this forum post. Maybe Support will understand what I am asking about Thanks. EDIT: now a HOUR and a HALF....and still running. No Support yet from Support. I am in LIMBO.
  24. Jeff Harris

    NVMe Script

    One thing I would do, is make sure that the zip file containing the script and accompanying files isn't blocked, by viewing the Properties of the zip file and making sure there's not an Unblock button or checkbox. If so, unzip it again and try again.
  25. howiedog

    NVMe Script

    I looked for an answer to this but found nothing. I am attempting to install this NVMe Script, on an image I have been using for some time, Win7 x64 and wanting to update this image for new devices that are now coming with M.2 drives etc. Question: How do I know when this "SCRIPT" is finished installing completely?? Is there supposed to be a popup message or something?? I waiting for about 15 min as my mouse flashed the hourglass, taskmagr showing wscript running.....makcab running...cpu at or near 100% for 10 min... At this point I gave up and rebooted, tried recapturing image...getting same message about not having NVMe files loaded. Also, I just dbl clicked on "install" vbs file, or shud thus be run from CMD...or Elevated CMD?? Thoughts??
  26. Here's the Log from an HP Probook 650 G1 with the same error - "A fatal error occurred while trying to sysprep the machine." HPProB650g1.Logs.zip
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