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  1. Last week
  2. SmartDeploySupport

    Deployment to dell 7050

    We've updated the platform pack, and that should resolve the issue. Please download and test deploying with version 1.2.6.0 of the pack. Thanks, SmartDeploy Support
  3. SmartDeploySupport

    Offline Deployment Support for Blu-Ray discs?

    Ken, We still don't have plans to support Blu-Ray at this time. USB is faster in most cases and more reliable for offline deployment media. Thanks, SmartDeploy Support
  4. Ken Weinstein

    Offline Deployment Support for Blu-Ray discs?

    It's been a few years. Are there any plans to explore supporting Blu-Ray disks instead of breaking the installer up into 5 smaller disks? Thanks -Ken
  5. Hi cannot deploy image to dell 7050 unless I remove the update bios step in the platform pack Anyone else have this issue W10 x64 1803
  6. SmartDeploySupport

    Windows 10 1809 - Sysprep Fail

    Correct. A new version of SmartDeploy will be released that will fix this sysprep issue very soon once MS releases a bug-free version of the update. Thanks, SmartDeploy Support
  7. justinsamsel

    Windows 10 1809 - Sysprep Fail

    It looks like Microsoft has temporarily pulled the 1809 update from Windows Updates due to some pretty nasty bugs.
  8. Earlier
  9. SmartDeploySupport

    Answer Files and Skipping Dialogues in 2.0.3020

    Hi GCW.License, I was unable to reproduce this issue with a newly created answer file in SmartDeploy version 2.0.3020 - the Answer File Wizard has had a number of changes in the last few versions, so I would recommend you try creating a brand new answer file (do not edit an existing one), then make the skip="1" edits (making sure to include identification and network_shares, which are near the bottom), then recreate your SmartDeploy media and retry deployment. If you still have issues, please let us know at support@smartdeploy.com and we'll help troubleshoot further. Glenn SmartDeploy Support
  10. We used to have the answer files skip all but the machine naming/domain join dialog during deployment and had the rest of the standard answers in the answer file. With 2.0.3020, that no longer worked and every dialog was shown during deployment. We rebuilt the answer files with 3020 and changed all of the sections to 'skip="1" ' to match what worked before. Now most of them are skipped, but "Network Credentials" and "Naming Convention" still are not skipped. Any thoughts?
  11. I thought it was me Thank you for all your hard work...
  12. SmartDeploySupport

    Windows 10 1809 - Sysprep Fail

    Hi Jay, The current version of SmartDeploy does not support deploying Windows 10 1809. We are currently testing a version of SmartDeploy that will work with 1809 and will release a new version shortly. We appreciate your patience and sorry for the inconvenience. Thanks, SmartDeploy Support.
  13. So far I tried the Windows 10 1809 update image to an HP 800 G3 and the sysprep failed (A fatal error occurred while trying to sysprep the machine). Anybody else successfully tried the Windows 10 1809 October update?
  14. JayM

    Question About PPKs

    Thank you
  15. Jeff Harris

    Question About PPKs

    Jay, We leave SoftPaq out of the Platform Packs as it will attempt to re-install the drivers that are already installed, since it uses software markers and not PnP versions. Additionally, we don't update the Platform Packs on any specific schedule. Certain updates, releases, and security bulletins will prompt us to update Platform Packs ourselves, but typically we process updates as they are requested. If you notice that a Platform Pack needs newer drivers, please fill out our form to request an update at https://support.smartdeploy.com/new
  16. Good Afternoon, Somehow the HP PPks I get from SmartDeploy console is not complete or up to date. EverytimeI finish an image, I still have to run the HP Softpaq. I also notice that not all devices in Device manager are up to date. I always had to update them manually... Is there a way to get an updated PPK?
  17. SmartDeploySupport

    Error while creating the reference VM

    Hi Nagaraj, To start, I should mention that as of this writing, SmartDeploy does not yet support Windows 10 Version 1809, but we are actively testing it now. I would caution anyone reading this comment in the future to update to the latest version of SmartDeploy before retrying, as we plan to update the software as soon as possible to support this version of Windows 10. That said, it is unlikely that this issue is related to the guest OS version on the VM. Please go ahead and send your Capture Wizard log to support@smartdeploy.com, and we'll have a look at what's going on here. Path: C:\SmartDeploy\Logs\Capture.log Please note as well in your reply whether E:\ is a local (internal or external) hard drive on the same computer where SmartDeploy is running, or if it is a mapped network drive on another computer. And be sure to reference this DeployCentral thread as well. Regards, Glenn SmartDeploy Support
  18. Hello, I am using VMware workstation 12 to create reference machine(Win10-1809) using smartdeploy version 2.0.3020. Getting an error(see attached screen shot) saying "Please provide valid virtual machine location" I made sure that the Reference machine path is correct. I am a domain admin and also have local admin rights on the server in which we are running smartdeploy. Please advise.
  19. You'll first step through the Media Wizard selecting the Answer File, Platform Packs, and other settings before it creates the boot image and writes it to your first USB disk. When complete, the Wizard will prompt you to write the same boot image to an additional USB disk.
  20. Hey guys, We just upgraded to version 2.0.3020 and in the 2nd bullet point it lists "Create multiple USB media in a single Media Wizard session" Can someone show me the way here? I cannot seem to find an option to create multiple USB media keys during the Media Wizard session. Thanks!
  21. Nagaraj

    USMT in Refresh scenario

    Thank you for the update..
  22. SmartDeploySupport

    USMT in Refresh scenario

    Hi Nagaraj, Unfortunately, this is not currently supported in SmartDeploy. Automating this is feasible, but it would involve a multi-step process (running Scanstate on the source machine, and then selecting, on a per-deployment basis, a USMT file to be used to run Loadstate after that specific deployment). I know it's on our product roadmap for a future release, as it's something we do occasionally get a request for, but my understanding is that we're still working out exactly how this would work from a user perspective. So I can't give an exact timeline, but this will likely be available in a future release. If you have any questions in the meantime, please feel free to reach out to support@smartdeploy.com, and be sure to reference this thread. Glenn SmartDeploy Support
  23. Hello, I am currently trying to utilize the USMT feature within smartdeploy in our environment. It works great for in-place upgrades but i am trying to find a way on how i can utilize smartdeploy's USMT in refresh scenarios. For Ex: if we are upgrading a user's laptop to a newer model. I know in SCCM we can create a Task sequence just to run the USMT and capture everything from the old laptop and restore the data on the new laptop by creating computer associations. Wanted to know if there is something similar available in smartdeploy. I am running smartdeploy version 2.0.3020. thanks..
  24. Joseph Stickel

    Platform packs corrupted message

    Hello Boomerman This sounds like it may be an issue with the version of SmartDeploy you are running. Please download and update to the current version, create new media, then try to deploy again.
  25. I have tried to image 2 different computers this morning, 1 Dell and 1 Lenovo Thinkpad and both are getting the following error when it located the platform packs. Unable to open the Platform pack. The platform pack may be corrupt. I deleted the the platform packs and downloaded them again still getting the issue. I am on version 2.0.3005
  26. What do you need help with? Is it just setting up the scripts to remove stuff?
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