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SmartDeploySupport

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Everything posted by SmartDeploySupport

  1. Hi camlen92, Thanks for the update! You're likely not the only user to run into this issue, so hopefully this will be helpful for others. Unfortunately, the updates to the Sysprep\CopyProfile procedure (which has been around since the 1990s) have been a bit piecemeal - the entire procedure touched so many different parts of the OS, that different aspects of it have been deprecated (with or without any accompanying documentation) as each product group has changed its approach to deploying that particular setting over time. At least that's our best best guess in our long experience dealing with changes in Windows deployment over time. If you ever hit a wall with how to deploy a particular setting, please feel free to reach out to support@smartdeploy.com - we're happy to work with you further to try and find a solution for your specific need. Regards, Glenn SmartDeploy Support
  2. SmartDeploySupport

    Windows 10 1809 - Sysprep Fail

    Justin is correct. We do have a build in test that is successfully deploying 1809, but Microsoft has pulled the 1809 update as well as from the Windows 10 Media Creation tool. We want to ensure SmartDeploy on the latest build of 1809, so once they do, we will ensure our build works with Microsoft's latest ISO. As of today the update is still pulled.I would suggest building a fresh virtual reference machine with 1803 Windows 10 media then capture/deploy that or wait until MS releases 1809.Sorry for the inconvenience, but it's something we cannot control at this time. Once MS releasing a final build and we will test it and will announce to our customers that we support it officially.
  3. Hi Dustin, SmartDeploy supports the following virtualization software: Citrix® XenServer™ 5.0 or newer Microsoft® Windows Server 2008 R2 or newer with Hyper-V (Generation 1) Oracle® VM VirtualBox™ 3.2 or newer VMware® ESX 4.0 or newer VMware® Player 2.5 or newer VMware® Workstation 6.5 or newer If the virtualization software supports snapshots and you decide to create a snapshot you will have to capture the virtual machine via warm capture. support.smartdeploy.com/kb/article/35-performing-a-warm-capture/ I hope that answers your question, Thanks, SmartDeploy Support
  4. SmartDeploySupport

    Deployment to dell 7050

    We've updated the platform pack, and that should resolve the issue. Please download and test deploying with version 1.2.6.0 of the pack. Thanks, SmartDeploy Support
  5. SmartDeploySupport

    Offline Deployment Support for Blu-Ray discs?

    Ken, We still don't have plans to support Blu-Ray at this time. USB is faster in most cases and more reliable for offline deployment media. Thanks, SmartDeploy Support
  6. SmartDeploySupport

    Windows 10 1809 - Sysprep Fail

    Correct. A new version of SmartDeploy will be released that will fix this sysprep issue very soon once MS releases a bug-free version of the update. Thanks, SmartDeploy Support
  7. SmartDeploySupport

    Answer Files and Skipping Dialogues in 2.0.3020

    Hi GCW.License, I was unable to reproduce this issue with a newly created answer file in SmartDeploy version 2.0.3020 - the Answer File Wizard has had a number of changes in the last few versions, so I would recommend you try creating a brand new answer file (do not edit an existing one), then make the skip="1" edits (making sure to include identification and network_shares, which are near the bottom), then recreate your SmartDeploy media and retry deployment. If you still have issues, please let us know at support@smartdeploy.com and we'll help troubleshoot further. Glenn SmartDeploy Support
  8. SmartDeploySupport

    Windows 10 1809 - Sysprep Fail

    Hi Jay, The current version of SmartDeploy does not support deploying Windows 10 1809. We are currently testing a version of SmartDeploy that will work with 1809 and will release a new version shortly. We appreciate your patience and sorry for the inconvenience. Thanks, SmartDeploy Support.
  9. SmartDeploySupport

    Error while creating the reference VM

    Hi Nagaraj, To start, I should mention that as of this writing, SmartDeploy does not yet support Windows 10 Version 1809, but we are actively testing it now. I would caution anyone reading this comment in the future to update to the latest version of SmartDeploy before retrying, as we plan to update the software as soon as possible to support this version of Windows 10. That said, it is unlikely that this issue is related to the guest OS version on the VM. Please go ahead and send your Capture Wizard log to support@smartdeploy.com, and we'll have a look at what's going on here. Path: C:\SmartDeploy\Logs\Capture.log Please note as well in your reply whether E:\ is a local (internal or external) hard drive on the same computer where SmartDeploy is running, or if it is a mapped network drive on another computer. And be sure to reference this DeployCentral thread as well. Regards, Glenn SmartDeploy Support
  10. SmartDeploySupport

    USMT in Refresh scenario

    Hi Nagaraj, Unfortunately, this is not currently supported in SmartDeploy. Automating this is feasible, but it would involve a multi-step process (running Scanstate on the source machine, and then selecting, on a per-deployment basis, a USMT file to be used to run Loadstate after that specific deployment). I know it's on our product roadmap for a future release, as it's something we do occasionally get a request for, but my understanding is that we're still working out exactly how this would work from a user perspective. So I can't give an exact timeline, but this will likely be available in a future release. If you have any questions in the meantime, please feel free to reach out to support@smartdeploy.com, and be sure to reference this thread. Glenn SmartDeploy Support
  11. Hi Jay, This typically indicates a problem with your answer file, but in order to diagnose the problem, we'll need to see a logset from the same WindowsPE session where the error occurs. We've opened a support ticket, and we'll be in touch. Glenn SmartDeploy Support
  12. SmartDeploySupport

    Answer file wizard skips product key page

    Most likely this is because a product key is baked into your image when you ran the Capture Wizard to capture your virtual reference machine. Re-run the Capture Wizard and do not enter a key during the process. Then when you create your answer file, you will be prompted for a product key.
  13. SmartDeploySupport

    Custom Rename

    Hi Aaron, I've emailed you the file - please email us at support@smartdeploy.com if you do not receive it in the next few minutes. Glenn SmartDeploy Support
  14. SmartDeploySupport

    Custom Rename

    Hi Aaron, Sure thing - here you go. There are comments in the script to indicate where to change the prefix (currently "PRE-"), as well as the number of characters you want from the serial number. Note that Dell devices use only 7 characters in the serial number ("Service Tag", they call it - but it's the same WMI field) - that's the shortest standard that I'm aware of, but it would probably be safest to go with something shorter, like the last 5 characters. GenerateCompName-PrefixplusLast7SerialNumber.txt Feel free to reach out (support@smartdeploy.com) if you have any questions, and be sure to reference the URL of this thread. Glenn SmartDeploy Support
  15. SmartDeploySupport

    Windows 10 Default user

    Unfortunately, at this point, we really can’t recommend using the Sysprep\CopyProfile procedure with Windows 10 any longer. It has become less and less reliable with each successive version of Windows 10. The documentation for this procedure is limited and out-of-date, but it looks like Microsoft is trying to push people away from using Sysprep\CopyProfile to copy settings into the default user profile, and toward using group policy instead. You can use a custom Start Menu and Task Bar layout XML to choose how it looks. Here are the instructions for that: Configure the Start Menu and Task Bar as you would like it to be for all users. Open PowerShell and run Export-StartLayout -Path [Path\Filename.xml] Copy the XML file to C:\Users\Default\AppData\Local\Microsoft\Windows\Shell\ on your reference virtual machine. Alternatively, you can download the LayoutModification.xml file (attached as .rename), and copy it to the location above. This layout creates an Office app collection in the Start Menu, and puts Outlook, Explorer, and IE in the task bar. You can visit these links for more information. http://www.scconfigmgr.com/2016/08/03/customize-pinned-items-on-taskbar-in-windows-10-1607-during-osd-with-configmgr/ http://ccmexec.com/2015/09/customizing-the-windows-10-start-menu-and-add-ie-shortcut-during-osd/ https://msdn.microsoft.com/en-us/windows/hardware/commercialize/customize/desktop/customize-the-taskbar LayoutModification.rename
  16. SmartDeploySupport

    Custom Rename

    Hi Martin & Ray, I thought I'd chime in here - looking at Ray's script, it does appear that - with some modifications (as the script is currently in debugging mode and merely echoes the modified computer name back to the console, rather than updating the UnattendXML files), it would do something close to what Martin is asking for. Although I did notice one possible error - the parsed versions of the serial number and model (respectively) use a Left([serial number or model], 4) command, which would return the first four digits of the item requested, not the last 4. Switching this for a Right (item, 4) command would fix this issue, but could introduce some additional complexity. Unfortunately, even with the fixes above added, there are two potential issues with the script as written: The script is looking for the Model name under Win32_ComputerSystem. This will indeed work for most computers. However, Lenovo does model naming in the system firmware differently than other manufacturers. In that Model field, they put in the the "Machine Type" - something like 20HF###### - and the unique identifier for that model is actually the first four of that machine type. If you're looking for the friendly name for the model, Lenovo puts this into Version under Win32_ComputerSystemProduct (among other places). To behave in a reliable manner, the script would have to be modified with a tree of separate actions for Lenovo products only. Some model names contain spaces in the last 4 characters. HPs in particular are notorious for this - often incrementing model numbers with generational identifiers such as G1, G3, etc. - with a space before this. Adding a space to a computer name is not recommended, so for models which include spaces, it would be preferable to remove these spaces before proceeding. It is possible to design a script with a branching series of if/then/else statements that accounts for all of these possibilities, but it would necessarily be specific to the hardware in your individual environment, require testing on multiple units of that hardware to ensure that it behaves consistently, and it could likely need to be updated to account for the variations of every new model that is added to your environment. For this reason, we generally do not recommend such a potentially cumbersome approach. We have had users set up more basic versions of what you're asking for - grabbing the last 4 or 5 digits of the serial number, and appending this to an identifier prefix which corresponds to the location or role that the computer will be utilized in - something like LAB-12345 or NYC-54321. This is a pretty reliable naming convention, since nearly every device will have a serial number (unless it has had its system board replaced), and the prefix is not hardware-dependent or variable. If either of you have any questions on this, please feel free to reach out at support@smartdeploy.com, and be sure to reference this thread. Glenn SmartDeploy Support
  17. SmartDeploySupport

    Unable to login since version 2.0.3020

    2.0.2030 was actually working fine yesterday. It seems to be something that occurred last night. We are currently looking into it now and will report back. We appreciate the patience. Thanks, SmartDeploy Support
  18. SmartDeploySupport

    Answer file wizard not mapping drive once selected

    Hi Geoffrey, Certainly, we can assist with that. Please send us your Answer File Wizard log - C:\SmartDeploy\Logs\Answer.log - and send it to support@smartdeploy.com (you will receive an email from us shortly; you can just reply to that). Regards, Glenn SmartDeploy Support
  19. Hi camlen92, This is an interesting problem - I can tell you that Windows Sysprep definitely has changed, but SmartDeploy's changes have generally been responsive to changes in Windows 10 - that's to say, we've updated the software as needed to support each new major OS version of Windows 10, including its various changes to Windows Sysprep. One of these changes is that as of Windows 10 Version 1607, we no longer recommend using the Sysprep\CopyProfile procedure on your reference VM prior to capture, as much of this procedure has been deprecated by Microsoft and will no longer work reliably, including Start Menu layout and Taskbar items. You're the first user I'm aware of that has asked specifically about the language bar visibility, but it appears that this is one of the items that has changed in the newer updates of Windows 10. I should also mention - it is no longer our recommendation to install major Windows 10 version upgrades on your reference VM, since they install as in-place upgrades and often leave the VM in an unreliable state for capture and deployment. So you may want to build a fresh VM with Windows 10 Version 1803 media before continuing with your Taskbar customization. If you want to customize the Start Menu or Taskbar, then there are new ways to do that for Windows 10 1607 and later. Doing it through Group Policy is probably the easiest most manageable way, but if you want to do it directly then you basically need to create a layout XML file, and then import it. There are a few articles on doing this. http://www.scconfigmgr.com/2016/08/03/customize-pinned-items-on-taskbar-in-windows-10-1607-during-osd-with-configmgr/ http://ccmexec.com/2015/09/customizing-the-windows-10-start-menu-and-add-ie-shortcut-during-osd/ https://msdn.microsoft.com/en-us/windows/hardware/commercialize/customize/desktop/customize-the-taskbar We have one that we use, it’s attached (renamed to .txt). Basically makes an Office Start Menu collection, and then puts Outlook, Explorer and IE in the taskbar. You copy this .xml into the folder below in your reference VM (that is basically what the PowerShell Import-StartLayout cmdlet does): C:\Users\Default\AppData\Local\Microsoft\Windows\Shell\DefaultLayouts.xml Or you can use the PowerShell Export-StartLayout cmdlet to generate an XML of your own, and copy it to the same location. Unfortunately, it appears that hiding the language bar is the default setting in Windows 10 (definitely in Version 1703 or later - not exactly sure when this change was made), and there does not seem to be any reliable registry method to enable it - and it does not appear that the XML file generated above contains any specific reference to the Language bar. It can be enabled manually via Control Panel\All Control Panel Items\Language\Advanced settings (check the box labeled Use the desktop language bar when it's available). And as always, the keyboard shortcuts of Alt+Shift or Win+Spacebar will allow the user to switch between installed languages. If you have any questions, feel free to reach out to support@smartdeploy.com, and please reference this DeployCentral thread. LayoutModification.txt Regards, Glenn SmartDeploy Support
  20. SmartDeploySupport

    Recommendations for October 1809 Update

    Hi Aaron, We appreciate you taking the time to evaluate SmartDeploy. We don't recommend upgrading to new versions of Windows 10 via in-place upgrades. i.e. Windows Updates. These new versions of Windows 10 are essentially new operating systems, so it's best practice to get the latest volume license media and then create a virtual machine and then capture/deploy that. You could let the PCs update after deployment and that shouldn't affect sysprep or anything on the deployment side, but just know your virtual reference machine will eventually need to be updated to the latest version anyway, and we recommend the above. Also, doing the above will provide you with the cleanest image. When in-place upgrades happens Windows 10 essentially backups the old operating system which can take a lot of space and will manually need to be deleted. Hope this answers your question. Thanks, SmartDeploy Support
  21. Hi Tim, How did you copy the the VMS? Did you simply just copy the VM's folders and place them on the new computer?
  22. SmartDeploySupport

    USB-C Thunderbolt dock and deploying

    No problem! Glad everything worked out
  23. SmartDeploySupport

    Cloud Deployment Token

    OneDrive the cloud token doesn't expire, but you will have to login every 90 days.
  24. SmartDeploySupport

    USB-C Thunderbolt dock and deploying

    You will need to create boot media via the Media Wizard and select the Precision 5530 platform pack. This will inject the USB Ethernet driver into the boot media and allow you to get an IP address. Thanks, SmartDeploy Support
  25. SmartDeploySupport

    Cloud Deployment Token

    What cloud service are you using? SmartDeploy Support
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