vincent.yiu

Hi SmartDeploy Support, Are you talking about unblocking Silverlight and SDEConsole Service in the Firewall? I do not have the Windows Firewall turned on at all. I have gotten quotes from vendors, and am ready to go through with the purchase of a large amount of SmartDeploy licenses for entire organization but this is proving to be a dealbreaker. If I'm unable to download platform packs anymore, then I will have to find another product. Can you please bring back platform pack downloads from your website, or point me to another place I can get them?

Thanks for your help CTEK but I've tried each of the things you mentioned and I'm still unable to download any PPK files. SmartDeploy, can you please assist?

I'm running on a proxy, and tried using the PAC file as well as entering the proxy settings manually. I can surf the web fine using the PAC file and the manually entered proxy settings but, I'm unable to download the platform packs. The PPK shows up in the file directory but stays at 0KB. Are there any ideas? I wish you'd bring downloading the PPKs from the website back. That's how I got all of my previous ones.