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  1. Hi, I've just been through the following troubleshoot, and was wondering if someone else have had the same issue. In that case I'll share my experience and solution: We just bought some 30 E5590 laptops to roll out a workstation upgrade for our users. The image deployment goes well until the mandatory BIOS upgrade from the platform pack kicks in. The laptops come with 1.0.8 out of the box, and is upgraded to 1.1.9 during the deployment. Right after this upgrade the PC reboots, and I was met with a "No boot device found" screen. In the BIOS the UEFI boot manager is missing from the boot sequence. When I added it manually, and pointed to the specific EFI boot manager from the deployed OS, I was now facing a corrupt OS message (couldn't be repaired with Win10 from a USB). I also noticed the SSD was present in the legacy devices of the boot sequence before the BIOS upgrade, but was now missing from the list after the upgrade. What I tried: Switch from legacy to UEFI boot (and vice versa). Upgraded BIOS to 1.2.3, and downgraded to 1.0.8. Changed drive settings from RAID to AHCI and redeploy the image. In the end it turned out I had to activate the UEFI PXE settings on the NIC in BIOS, and redeploy the image once more. Worked like a charm right after. As I have not seen this specific issue mentioned in any of the SmartDeploy documentation I thought it could be worth sharing with the community.
  2. I did open the applications on my first image to check that our add-ins were installed correctly (and then I read the user guide), but on the second image I created after wiping the VM, I never touched it. I'll try reinstalling it with the link you provided. Thanks.
  3. BB IT

    Deployment isues

    Just in case someone else have this issue: Glenn provided the following solution: 1) Open your answer file with a text editor 2) Search for " <network_share>" 3) Change the drive letter to something else that you do not normally use and save the changes 4) Recreate your media
  4. Hi, We are using the Microsoft E3 suite for our users, and I have to run an online repair of Office 365 after each deployment due to the "this app can't run on your pc, to find a version for your pc, check with the software publisher." error. I've followed best practice section on page 13 in the user guide for every built/rebuilt of my images, but the issue still persists. Have anyone got it to work, and what exactly did you do? It's not that much of an issue, as it usually only takes 20 minutes, and I can finish up other tasks in the meanwhile, but it would be nice to have it fixed
  5. Yeah, I was afraid of that, though I did have a weak hope of it being a feature I had overlooked, since the User Migration setting already use USMT. Maybe it should be a requested future feature to incorporate that fully in the later SD updates?
  6. Hi, We are about to replace some fifty PC's in our company, and I was wondering if it's possible to use SD to migrate user data (and hopefully the applications we do not provide as standard in the image) from one PC to another?
  7. BB IT

    Deployment isues

    Nevermind. Tried it again on a different PC and different UPD port, and now it just works. The IT gods works in mysterious ways...
  8. BB IT

    Deployment isues

    Hi, I'm having a weird issue when deploying an image. I have a clean Win 10 image that has been through the SD mill, and can be deployed with no issues. Then I have the same image after installing my software, but whenever I try to deploy it I'm asked to specify the network path, and manually choose my new image. Both images have the same settings in the answer file and during the media creation. I have triple checked the credentials. The only difference is that my first image was created before I upgraded SD to version 2.0.3000, while the other was created today. What gives?
  9. Everything works like a charm now. Thanks for the help, and have a good easter.
  10. Hi Glenn, Thank you for clearing that up. I was going nuts here as I was pretty sure I was doing it correct. I have updated our SmartDeploy server, and will test it out later.
  11. Hi, The short version: I need to cross reference two different deployment media. The long version: I have just been rehired into my workplace after being away for two years. Back before I left I set up an MDT server for automatic deployment. My replacement (and whom I replace) set up SmartDeploy based on my MDT configuration (I like it a lot more than MDT so far). We also went from MAK activation to MS 365 E3. So I have an already functioning deployment pack that isn't 100% compatible with E3 deployment (I can get it to work through workarounds, though). But I want to create a new deployment pack and no matter how I setup the pack, I keep running into the "One or more required services are not running" error when deploying. I'm not sure if it's my setup or simply the image I built it from that's the issue. So I need to know if it's possible to see exactly what settings a specific deployment pack was set up with? I'm Sorry if this has already been covered on the forum, or if I missed it in the manual, but I've been a bit short of time, since I need to get this up and running ASAP along with other assignments.
  12. BB IT

    Cant deploy to a Dell XPS 13

    Same problem here with Dell Latitude E5570... running v2.0.2020