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Trevor Allemann

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About Trevor Allemann

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  1. Trevor Allemann

    Platform Packs Stuck Downloading

    I ran both of those commands and they both completed successfully, then restarted the system. Everything seems to be working normally now. Thanks for the help!
  2. Hello, I'm having some trouble downloading platforms packs. I am trying to download a platform packs for an HP Elitebook 850 G3 and an HP Elitebook 850 G5. I can find them in the list of available platform packs and tell it to download but it just sits at 0% even when I let it run overnight. I tried to download a completely different platform pack in case it was just something with that series but that one also has the same problem. I have not downloaded any platform packs since the Windows updates were installed earlier this month and I am using Smartdeploy version 2.0.3005.8566. The OS is Windows Server 2012 R2 which I have tried rebooting as well but that did not resolve the issue. I'm not sure if anyone else has had this same problem. This is what I see when i go to the platform pack library: Any help is greatly appreciated.