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Chris Mendoza

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About Chris Mendoza

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  1. Chris Mendoza

    Windows 10 1809 - Sysprep Fail

    Hello, Could you send us your deployment logs to support@smartdeploy.com so that we can identify the specific issue? Here are instructions on how to do this: Please boot to SmartDeploy media on the affected device (ideally with USB boot media with no answer file, to avoid starting another deployment and wiping the previous logs), click the Collect logs option, save the resulting zip file to an external location, and send with your reply. Note that some organizations restrict sending zip files over email, so you may want to check with your IT department to make sure the email made it out with the attachment. Alternately, you can submit it via the Support form, which includes a file upload option. If you submit a new ticket, please mention my name so that your ticket is routed correctly.
  2. Chris Mendoza

    Windows 10 1809 - Sysprep Fail

    Hi Kat, We've released the latest version for 1809. Please download our latest version of SmartDeploy via this link: http://download.smartdeploy.com/SDESetup.exe
  3. Hi Keith, The ISO's are no longer bundled in our latest version. Please create your SmartDeploy boot media ISO by utilizing the Media Wizard, and selected DVD Media. Then save the ISO file.
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