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KEYS950EPF

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About KEYS950EPF

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  1. Why do I hear more from the VM prompt when I call support than I do an actual person? I have an urgent issue needing to be addressed and I get called when they get to me. I love the support when I get it, but I expect to talk to a person for a service purchased as versus their vm. IJS
  2. None of the previous support steps has been successful at all in relieving my reoccurring issue. Again, I am consistently running into issues post image and receiving "OS couldn't be loaded because the Digital Signature of a file can't be verified. Windows\System32\Drivers\BoxGuest.sys x0000428” . I’ve been advised to re-create the image w/ no answer to collect the logs from the previous attempt. Done I was told to collect and submit the logs and was then advised to upgrade my application portal and re-deploy. Done I’ve been told to remove VB Guest additions and re-capture the image and re-deploy. Done I’ve no completely built a new Image, created the media, deployed the image and as soon as the system completes I’m receiving the aforementioned prompt. I would really appreciate some support assistance that will assist me in solving the issue. I’ve access the community Forums and applied some steps there, No resolve. I need prompt assistance, b/c no one never answers my support calls. Thanks in advance for your time.
  3. I've upgraded the SD platform to the current release and have re-created the media as previously advised. I' still encountering the same "OS couldn't be loaded because the Digital Signature of a file can't be verified. Windows\System32\Drivers\BoxGuest.sys (x0000428) I've re-created the media, incorporated no answer file and collected the logs and attached them below. Thanks for your time and prompt assistance in advance. DESKTOP-AHVIS3O.Logs.zip
  4. I've done that and submitted it to support request (#SDE00003674) .
  5. I'm attempting to deploy Win 10 1803 and once completed I'm receiving an error that the "OS couldn't be loaded because the Digital Signature of a file can't be verified. Windows\System32\Drivers\BoxGuest.sys x0000428 Has anyone else encountered this issue?
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