Do you have a recommended burning software for burning the ISO's to a dual-layer dvd? imgburn (A very popular Disk burning utility) does not support two iso files being burned to a single dual layer disk, and I am not aware of any other software that does as all any of the software's I am familiar with only allow you to select one of the two iso files and then when you select the second one it asks you to insert a fresh disk. So if you could recommend one, that would be helpful.
As far as the USB Flash drive, I am selecting Offline media and have had a ticket open since Monday.
I don't find the email support very helpful as I am getting on average one response per day so it would probably be faster for me to take a photo, toss it in an envelope and mail it over since email support is not really that efficient. I understand part of the reasoning for this is to push businesses to purchase a support contract, however I am not super interested in paying for an advanced support contract as I am not convinced the software will even work, and I don't want to pay that much for something if I can't use it. If I could prove to my boss that even one single image lands on a device like intended then he would green-light a full site license and a support contract, but until that time he will not spend anything further on this project.
Sorry for the frustration here, but I have wasted a week of time on trying to get this image to work, and at this time hand-loading each system has worked better than trying to image it, and it's a commonly used Lenovo Business Laptop.