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Allen Marsh

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Posts posted by Allen Marsh

  1. Can't seem to find anything about a Latitude 7525. But, based on what you are describing sounds like it could be the network driver. What we would really need to do is create a platform pack for this model. And if you were to end up purchasing them, if you could ship us one with the dock then we could ensure it worked perfectly. Aside from that, you could try creating boot media from an existing pack that has the Dell Thunderbolt Dock Realtek USB Ethernet driver in it. The Precision 5510 pack would work for this. Download that pack, run through Media Wizard, and select just this 5510 pack to create boot media. That will get the correct Realtek driver in there. If that doesn't fix it, then it could be more complicated like needing Thunderbolt or other drivers.

    Email us back at support @ SmartDeploy.com.

    Thanks!

  2. We recommend not installing the VMware Tools in your reference machine, because the uninstall process does not clean up everything. Drivers and services are left behind even after uninstall, and you'll then be deploying those things to all your endpoints.

    To verify if the VMware Tools are installed, we check the following registry locations.

    HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{FE2F6A2C-196E-4210-9C04-2B1BC21F07EF}
    HKLM\SYSTEM\ControlSet001\Services\VMTools
    HKLM\SYSTEM\ControlSet001\Services\VMwareTools

    So, check your VM and if any of those exist, delete them. Capture Wizard will then work.

    Please feel free to email us directly at support@smartdeploy.com if you have any further issues.

    Thanks!

  3. The current version of SmartDeploy, 1.1.3010 doesn't support UEFI. You can change the machines into Legacy mode in the BIOS to load them. The next version of SmartDeploy, 1.1.4000, will support UEFI and should be out very soon.

    When you purchase a machine with Windows preloaded on it, that is an OEM license. You can’t use OEM licenses for reimaging, so what you are supposed to do is purchase a single VL license. You then just need Microsoft to grant you activations on that VL key equal to the total number of OEM machines purchased. Which is outlined in the Microsoft reimaging guide. See FAQ #7. It's also discussed in this Microsoft blog.

    We have a couple resellers that understand this arrangement, that we can put you in contact with. Or, you can ask your preferred reseller about it. Just email us at support@smartdeploy.com if you need more information.

  4. You should be able to use the Deploy Wizard to generate an answer file that has multiple tasks. If you do so, it would look like...

    <tasks>
    <task>
    <phase>FIRSTLOGON</phase>
    <command>C:\Systemupdate506-01-15-2015.exe</command>
    </task>
    <task>
    <phase>FIRSTLOGON</phase>
    <command>msiexec.exe /i C:\logmein.msi</command>
    </task>
    </tasks>

    Need to preface the msi with the executible. Both of these would also need silent command line switches if you didn't want them to run interactively. In most Lenovo platform packs we do now try to include the ThinkVantage System Update utility. So, we can add that to a Lenovo pack if it is missing.

  5. Try the following:

    Open an administrative command prompt

    Diskpart

    List Disk (determine which disk is your USB stick, probably disk 1 if you only have 1 physical hard drive)

    Select Disk 1 (use the correct disk number here)

    Detail Disk (ensure you have your USB drive selected)

    Clean (this destroys all data)

    Create partition primary

    Active

    Format quick fs=ntfs

    Assign letter e: (any available driver letter is fine)

    Exit

    Re-run the Media Wizard to create the bootable USB drive.

  6. We've seen issues with these new ThinkCentre's if the USB drivers are in PE. So, can you build boot media from just the single M73 pack from our website? Can't be combined with any other pack. This pack does not have USB drivers in the Windows PE node, and that has fixed the same issue on the M93.

    Thanks,

    SmartDeploy Support

  7. Hello,

    If you are asking about how to capture multiple images into a single .wim using SmartDeploy Enterprise, then in the Capture Wizard on the Save Image screen you simply browse to an existing .wim and the Capture Wizard will ask you if want to add this image to the existing file or not.

    In other words, if you had 2 virtual machines, one with Windows XP and the other with Windows 7, you would walk through the Capture Wizard twice. The first time selecting the Windows XP virtual disk and having the Capture Wizard create your image.wim. The second time you'd browse to your Windows 7 virtual disk and tell the Capture Wizard to save to the same image.wim file you previously created.

    You cannot store a .dwm in a .wim, they are a parent/child relationship. The .wim and .dwm together form an image. You can have multiple differencing images, but they are stored individually.

    If you are using the SmartWIM component, then there is a Boolean parameter to the CaptureImage method. Look under Control Reference, Methods, CaptureImage method.

    http://www.smartdeploy.com/Products/Support/docs/smartwim/

    Thanks!

    Allen

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