JayM Posted October 4, 2018 Report Share Posted October 4, 2018 So far I tried the Windows 10 1809 update image to an HP 800 G3 and the sysprep failed (A fatal error occurred while trying to sysprep the machine). Anybody else successfully tried the Windows 10 1809 October update? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted October 4, 2018 Report Share Posted October 4, 2018 Hi Jay, The current version of SmartDeploy does not support deploying Windows 10 1809. We are currently testing a version of SmartDeploy that will work with 1809 and will release a new version shortly. We appreciate your patience and sorry for the inconvenience. Thanks, SmartDeploy Support. Link to comment Share on other sites More sharing options...
JayM Posted October 4, 2018 Author Report Share Posted October 4, 2018 I thought it was me Thank you for all your hard work... Link to comment Share on other sites More sharing options...
justinsamsel Posted October 10, 2018 Report Share Posted October 10, 2018 It looks like Microsoft has temporarily pulled the 1809 update from Windows Updates due to some pretty nasty bugs. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted October 10, 2018 Report Share Posted October 10, 2018 Correct. A new version of SmartDeploy will be released that will fix this sysprep issue very soon once MS releases a bug-free version of the update. Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
JayM Posted October 18, 2018 Author Report Share Posted October 18, 2018 Any update on a SmartDeploy update for 1809? Is there an ETA? Thank you... Link to comment Share on other sites More sharing options...
justinsamsel Posted October 18, 2018 Report Share Posted October 18, 2018 The Windows 10 1809 update hasn't been re-released to the public yet (it's currently on the Windows Insider ring I hear) so I doubt we are going to get a SmartDeploy update until after that. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted October 18, 2018 Report Share Posted October 18, 2018 Justin is correct. We do have a build in test that is successfully deploying 1809, but Microsoft has pulled the 1809 update as well as from the Windows 10 Media Creation tool. We want to ensure SmartDeploy on the latest build of 1809, so once they do, we will ensure our build works with Microsoft's latest ISO. As of today the update is still pulled.I would suggest building a fresh virtual reference machine with 1803 Windows 10 media then capture/deploy that or wait until MS releases 1809.Sorry for the inconvenience, but it's something we cannot control at this time. Once MS releasing a final build and we will test it and will announce to our customers that we support it officially. Link to comment Share on other sites More sharing options...
JayM Posted October 18, 2018 Author Report Share Posted October 18, 2018 I'm currently using a fresh 1803 and pause the update. I also have a reference machine with 1809 that I'm holding on to. Link to comment Share on other sites More sharing options...
KatR Posted November 25, 2018 Report Share Posted November 25, 2018 Any update on this? My fresh 1809 is still crushing and it's official release. Link to comment Share on other sites More sharing options...
Chris Mendoza Posted November 26, 2018 Report Share Posted November 26, 2018 Hi Kat, We've released the latest version for 1809. Please download our latest version of SmartDeploy via this link: http://download.smartdeploy.com/SDESetup.exe Link to comment Share on other sites More sharing options...
jaykeblakk Posted November 27, 2018 Report Share Posted November 27, 2018 After downloading the latest version for 1809, I still have a failure at sysprep when deploying to a new machine. Link to comment Share on other sites More sharing options...
Chris Mendoza Posted November 27, 2018 Report Share Posted November 27, 2018 Hello, Could you send us your deployment logs to support@smartdeploy.com so that we can identify the specific issue? Here are instructions on how to do this: Please boot to SmartDeploy media on the affected device (ideally with USB boot media with no answer file, to avoid starting another deployment and wiping the previous logs), click the Collect logs option, save the resulting zip file to an external location, and send with your reply.Note that some organizations restrict sending zip files over email, so you may want to check with your IT department to make sure the email made it out with the attachment. Alternately, you can submit it via the Support form, which includes a file upload option. If you submit a new ticket, please mention my name so that your ticket is routed correctly. Link to comment Share on other sites More sharing options...
Jason93 Posted December 4, 2018 Report Share Posted December 4, 2018 Did you ever get this fixed? I updated to the new version and I also still get the failure at sysprep. I created new media. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 4, 2018 Report Share Posted December 4, 2018 Jason, Yes, it should be fixed in the latest release. If you could following the steps above and send us logs, we can take a look. Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
Jason93 Posted December 4, 2018 Report Share Posted December 4, 2018 The version number in my answer file still shows an old version. Do I have to redo my answer file? I did create new media. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 4, 2018 Report Share Posted December 4, 2018 Old version answer file will work. Just have to recreate your boot media. We will need to get your logs to see what exactly is causing the sysprep error. Link to comment Share on other sites More sharing options...
Jason93 Posted December 4, 2018 Report Share Posted December 4, 2018 I just put in a support ticket Thanks! Link to comment Share on other sites More sharing options...
Andrey2018 Posted December 6, 2018 Report Share Posted December 6, 2018 Jason did you get this resolved? I am having the same issue with one of my machines while other machines are imaging without issue. Link to comment Share on other sites More sharing options...
Jason93 Posted December 6, 2018 Report Share Posted December 6, 2018 Nope. They recommend to build a new master image from 1809 instead of upgrading from 1803. I'm going to wait for now until Microsoft updates 1809 some more. I really don't need any features from 1809 right now. I usually update my images over the summer. Link to comment Share on other sites More sharing options...
justinsamsel Posted December 6, 2018 Report Share Posted December 6, 2018 I can confirm making a VM with a fresh install with the 1809 ISO allows sysprep to succeed during the image deployment process. Link to comment Share on other sites More sharing options...
Andrey2018 Posted December 6, 2018 Report Share Posted December 6, 2018 Will give it a try first thing next week. Link to comment Share on other sites More sharing options...
Ron Miller Posted December 17, 2018 Report Share Posted December 17, 2018 I am trying to get some computers out today with 1809. Same sysprep error as mentioned above. Are you saying that I cannot upgrade my reference machine to 1809, but instead I have to create a NEW reference machine from scratch? REFERENCE.Logs.zip Link to comment Share on other sites More sharing options...
justinsamsel Posted December 17, 2018 Report Share Posted December 17, 2018 29 minutes ago, Ron Miller said: I am trying to get some computers out today with 1809. Same sysprep error as mentioned above. Are you saying that I cannot upgrade my reference machine to 1809, but instead I have to create a NEW reference machine from scratch? REFERENCE.Logs.zip That's correct Ron. You need to make a new machine with a fresh 1809 install. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 17, 2018 Report Share Posted December 17, 2018 If you still experience sysprep issues with 1809, please submit a support ticket and we will take a look. Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
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