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Windows 10 1809 - Sysprep Fail

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It's not super happy news, but It's definitely the only way to go. This happens with other imaging software too like Dell ImageAssist. It's not a SmartDeploy bug- it's just how Windows behaves when you attempt to capture and then sysprep from a VM that has done a major Windows upgrade.

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Hi Lee, 

Unfortunately, Justin is correct - we no longer recommend upgrading your reference VM from one major Windows 10 version (e.g. 1803) to a later Windows 10 version (e.g. 1809). The in-place upgrade process from Microsoft (which includes a Sysprep run, and retaining an entire previous set of Windows.old files on the VM, adding several GB to the image size) leaves the VM in a less reliable state for capture, Sysprep, and deployment. Our best recommendation if you wish to deploy a new major Windows 10 version is to build a new, blank VM and install that Windows version using OS media from Microsoft that includes that version. Then run all available Windows Updates (for that version only - no major version upgrades), gracefully shutdown the VM (shutdown /s /t 0), capture, and deploy. Once you've confirmed the VM has produced a good image, back up a copy of the VM in its known-good state, and then you can begin installing software and configuring as needed. This way, you'll always have a good copy of the VM to fall back on if any software installation or configuration change results in an unusable image.

In order to deploy a Windows 10 Version 1809 image, you will need to have SmartDeploy version 2.0.3025 or later installed, and be sure to recreate your SmartDeploy media after installing the new version. 

Please feel free to reach out to support if you have any questions or issues - you can reach us at support@smartdeploy.com.

SmartDeploy Support

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