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saggy32

Updating endpoint agent

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I am trying to update the endpoint agents. I can push this out via intune as an installer, but I need to be able to uninstall the old agent first. Anyone familiar with updating the client via intune? I can't do it from the smart deploy console because the console updated - which means I can't update drivers or software if needed. Seems counter productive. The console should be able to update the client if the version is out of date. 

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Clients that check in with your console should receive a message to update themselves automatically if the console was updated. This process can break if the clients are connecting via VPN, or there is a problem uninstalling the current one. 

I'd first give one client a test by uninstalling/installing manually to see if there's any issues. Then on the next client, restart the client service, check the application log in Event Viewer for errors, and wait about 5-10 minutes to see if it updates itself. 

Following that, you'll want to reach out to Support to we can take a more in-depth look at what the client is doing. 

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