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Cloud deployment - devices stuck in loop


BB IT

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Hi,

We followed your video guide on setting up cloud deployment to the letter, and are now experiencing test devices being prompted to reboot to start a new deployment session every time we log in, unless we manually uninstall the SmartDeploy client software.

Is there something we missed?

Kind regards, BBIT

 

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If it's doing it after you log back in, I would guess that there were multiple deployments send to your clients. Each time you click through the steps to deploy an image or application, it creates a message for the client to do so. You can have multiple deploy messages queued and the client will continue to process them one after the other if there. 

You can email support@smartdeploy.com and we can confirm if this is what's happening.  

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