tghowe Posted August 17, 2016 Report Share Posted August 17, 2016 SUPPORT TICKET PLACED I recently upgraded SmartDeploy to version 2.0.2010, and successfully deployed the client app to most of our workstations. Yesterday was fine, but today however I cannot keep the SmartDeploy Console running! The error below occurs several minutes after trying to select a library (pics attached). If I do select any of the libraries, it takes a long time for the list to populate.... if at all. I've tried stopping and restarting the service, as well as rebooting the server itself. Besides the SmartDeploy update, I've also ran Windows updates this week....but nothing today. Server specs are: Windows Server 2012 R2 Datacenter..... 16GB ram.... 432GB free space on OS drive.... Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted August 17, 2016 Report Share Posted August 17, 2016 Hello, Send us your C:\SmartDeploy\Logs\Console.log from the SmartDeploy host and we can see what may be going on. support @ smartdeploy .com Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
jlinane Posted August 24, 2016 Report Share Posted August 24, 2016 This has been an ongoing issue in previous releases. Another post said version 2.0.2010 was supposed to fix the issue. Asking the customer for the logs is a waste of time. Please get this repaired ASAP as school is right around the corner and I am experiencing this also. Link to comment Share on other sites More sharing options...
tghowe Posted August 24, 2016 Author Report Share Posted August 24, 2016 Hi jlinane, I have been working with their developers the past few days but as of yet no solid solution....but I think we are close. Link to comment Share on other sites More sharing options...
jlinane Posted August 24, 2016 Report Share Posted August 24, 2016 Where are the developers at? They are not posting anything where it may be related to. Link to comment Share on other sites More sharing options...
jlinane Posted October 21, 2016 Report Share Posted October 21, 2016 Hello Thowe. Will the x.x.2020 release of October fix this issue? There is nothing in the release notes. You and I cannot be the only ones having this issue. Link to comment Share on other sites More sharing options...
tghowe Posted October 24, 2016 Author Report Share Posted October 24, 2016 I've been beta-testing a special version which so far shows no problems. I do not know about specific version fixes. Link to comment Share on other sites More sharing options...
jlinane Posted October 24, 2016 Report Share Posted October 24, 2016 What change were made in the beta? Link to comment Share on other sites More sharing options...
tghowe Posted October 24, 2016 Author Report Share Posted October 24, 2016 I didn't realize they put out a new version last week, I'm upgrading now (with their blessing). I went thru a number of special builds with them and many changes were made. My case isn't considered officially solved yet until I reach a certain number of clients....currently at 399. We'll see how it goes. Link to comment Share on other sites More sharing options...
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