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boomerman

HP Zbook 15u G3 blue screen after applying image

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I am working with a HP ZBook 15 U G3 that once I image the laptop and it reboots for the first time to continue the setup that is when it will blue screen,then it reboots again and my 2 choices are load Windows normally or start Windows repair.

Neither option works.

Any ideas?

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Hello,

Ensure you're using the latest version of SmartDeploy as we fixed a bluescreen issue in the latest version. You can download the latest version here

You can install the newest version over the existing version. Once installed, recreate your boot media via the Media Wizard and redeploy. If you still have issues email us at support @ smartdeploy.com and we can provide you instructions on how to gather some logs for us.

Thanks,

SmartDeploy Support

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