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When attempting to capture an image - I get the following error.  Any suggestions on getting past this.

 

Capture Virtual Disks.Capture returned:5.Access is denied.

SmartDeploy.JPG

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Access denied, especially during the file processing phase, is often due to anti-virus software getting in the way.  Try rebooting your machine, then disable any anti-virus software you have.  Run the Capture Wizard again.

If that doesn't do it, email your c:\smartdeploy\logs\capture.log to us at support @ smartdeploy.com

Thanks,

SmartDeploy Support Team

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