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CTEK

Platform Packs on 2.0.2090

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Hi,

Fresh install (not upgrade) of SDE 2.0.2090, downloading Platform Packs and this is what I see (I have tried the two VMWare PPKs at the bottom of the list of available ones):

image.png.edb77d28dc3e7dbcb1b99cd7db819175.png

I see all sorts of odd combinations one I add the Dell laptops and desktops we use. We don't have any Latitude E4200 and I have never (interntionally) downloaded this PPK. Any suggestions?

Thanks,

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Are the 2 VMware platform packs the only one's that you've tried to download since installing? Were there any ppk files in the platform packs folder before you installed SD? I've just tested downloading them and the packs appear to be fine as far as their details. This could be mix-up in how the folder is being scanned for ppk files. 

Try this; Copy the  VMware platform packs out of the folder, (or any packs that appear to have mix-matched details), then remove them from the console, and then use the console to import them back in.

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No joy sorry. I deleted all PPKs from the console (and verified that the directory on disk was empty), then downloaded the Workstation 12 PPK (all good), then the ESX PPK (all good), then the Dell Precision 3510 Win10 PPK, and got this:

image.thumb.png.2b92c7a718f11369ce9011ca50ece4cc.pngd

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BTW, this is a brand new install of SDE, different hardware with a fresh (ie, non-upgrade) install of 2.0.2090. I'm still dealing with the issue in the thread titled "Win10: Calculator & other apps missing" I started a few months back, and wanted to start afresh to see if I could get around the problem.

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I'm not able to re-produce this in my test environment. I've never seen or heard of a bug where the console downloads the incorrect path. I'm going to submit this for investigation, and will PM you with a direct link. 

In the mean time, can you please try another pack at random and post the same screenshot as above? 

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Here you go, looks much better, this is for a Lenovo that would have never been downloaded before (we're 98% Dell, 2% HP):

image.thumb.png.3d7c449371c4f8f82652cea575a1e4fc.png

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Brand new install (erase SSD; deploy Win7; MS updates; install SDE; install VMWare Player), very first thing I did when starting SDE for the first time is to log in and download the VMWare Workstation PPK, here's the result:

image.thumb.png.9cf0e6e3fdbaf2ef5b04571201d2bef0.png

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Thanks for helping identifying this bug CTEK. It seems we've identified the bug and will address it in our upcoming release. 

If anyone following this thread is having the same issue; please contact SmartDeploy support for assistance between now and the release of or next version. 

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