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jbickford

Keep on getting this error when capturing image

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Hello,

Please send the following information to us at support (at) smartdeploy.com:

-Whether there is any antivirus software running on the computer where SmartDeploy is installed
-Whether there is any a/v installed on the VM you're capturing
-Whether you have successfully captured a VM on this computer previously

Also, please send your Capture Wizard log:

C:\SmartDeploy\Logs\Capture.log

Regards,
Glenn

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