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engmanredbeard

Computer Management

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Hi,

Why would the Smart Deploy Enterprise Client not install during the imaging process even if it's configured in the answer file? I get a "smart deploy" service when the process is done, but not "Smart Deploy Enterprise Client".

Is there any way to force a client to make a heartbeat to the console when you only have the "smart deploy" service?

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This isn't a common problem. Something like this would require a review of the logs after deployment. You can contact support@smartdeploy.com (attach the logs from deployment) and we'll take a look. 

My first step would be creating a new answer file, and new boot media and re-trying deployment to rule out those pieces as potential culprits. 

 

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