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  1. Last week
  2. Hi, I have this issue now.... Network and Mass Storage Driver warning. Do i need to recreate my deployment package? what other option do i need to the package? I need to reimage 5 to 10pc (windows 10 x64) at the same time... any advise? thanks
  3. Earlier
  4. I wanted to pop this post back up to see if Cal Poly EE IT made any progress on this as its still an issue. Local profile customizations work perfectly when making new local profiles, but once the domain comes into play nothing seems to utilize the default profile settings. Any help is greatly appreciated!
  5. When you choose 'Platform Pack Request' on our form, instructions will appear for you to download a VBS script from us. This will gather the hardware information we need, saved as wmi.txt in the same folder that the script is run from.
  6. Ah, I see. Thanks Jeff. When you say WMI information, you mean basically an export of the System Summary?
  7. We typically do not build Platform Packs for new models as they release, unless it happens to be a model/device that we use in house. We rely on customers to request new Platform Packs, and providing us with WMI information. If you need a Platform Pack for the 440 G8 to be created, please submit a Platform Pack request on our support portal: Submit a ticket : Support Center (smartdeploy.com) We officially state 5-10 business days from receiving the request before a pack is created, however depending on the current queue, it is much faster than that.
  8. I'm just wondering how long it typically takes for a driver pack to be released for a new computer model. This is the first new computer model that we've purchased since we moved to SmartDeploy. Specifically, i'm looking for the HP ProBook 440 G8 driver pack. Thank you
  9. Any chance we can get the ability to make multiple USBs in one go (simultaneously). We have a deployment machine with separate USB controllers per port (6 total) and some very fast USB sticks (300mb/s read/write), so this would be extremely efficient. We use some other programs that can do this for other purposes, so it would nice to have Smart Deploy do it as well.
  10. Can you tell me WHAT version is safe to use in December of 2020? I have already tried 1909 AND 2004 versions and still get this error
  11. Hi Jemin, The short answer is no - enabling kiosk mode is not a SmartDeploy product feature, but there are several options available for this, and we will follow-up via email with more details. Glenn SmartDeploy Support
  12. Does SmartDeploy have a feature that allows user to lockdown a computer into a Kiosk mode using SmartDeploy?
  13. I tried in the following Browsers: Chrome, Firefox, Chromium, and Vivaldi. All of them do the same exact thing.
  14. Hi Aaron, Unfortunately, we were not able to reproduce this issue. We'll be in touch via email. Glenn SmartDeploy Support
  15. When attempting to deactivate some licenses, I am unable to put in more than 1. When I check the box for one, then check a 2nd one. The first one is replaced by the 2nd. I tried 2 different browsers as well.
  16. Hello, How are you changing the language now? Through the answer file and it's not working? Do you have the United Kingdom Language Pack installed on your image? Try setting the language via a post image task. In this example the script would use the following: Set-WinSystemLocale en-GB Set-WinUserLanguageList en-GB -Force Then if your script is in C:\Temp\MyScript.ps1 the task command would look like: Powershell.exe -NoProfile -NonInteractive -ExecutionPolicy bypass -file C:\Temp\MyScript.ps1 If you still have issues, email us at support@smartdeploy.com a
  17. Is there a way to complete this with a post-image task? Or what is the most efficient way to do this? I don't want to have 3 different images as then I need to update each one -- Is there a way to change language with powershell/vbscript? My current attempts only seem to change settings for the current user -- I can't figure out how to change the settings for the welcome screen and new user accounts. Any help would be appreciated! Thanks.
  18. Glenn, I received your email and opened a ticket.
  19. Hi Aaron, That's no problem - I'll send you an email shortly - please note you can always submit logsets via email (support@smartdeploy.com) or the Support Form : https://support.smartdeploy.com/support/tickets/new If a file exceeds 20MB, just shoot us an email and let us know, and we can provide a method for you to submit it. Glenn SmartDeploy Support
  20. This is my 2nd error when deploying an image directly from the SmartDeploy Console on the server and not thru WDS. Here is the error: Imaging proceeded without an issue and successfully imaged the machine. Thoughts? Running Windows Server 2012 R2 with SD version 2.0.3080 I want to attach the log but can't because the limit is 72KB!!
  21. Hello, Please email us at support@smartdeploy.com and we can get your account created. Thanks, Devon SmartDeploy Support
  22. I have the same issue, right after an installation out-of-the-box. Firewalls are disabled. It's on windows server 2016. No idea what the root cause if this is.
  23. unable to create account massage ( free or one-use email accounts are not accepted. smartdeploy account ) any help ?
  24. unable to create account massage ( free or one-use email accounts are not accepted. smartdeploy account ) any help ? thank you
  25. Hi Aaron, Ah, you had referred to imaging "through the Console" so I assumed you meant console-initiated deployment (from the Computer Management view). I'd suggest you try the same thing for WDS - build a new answer file, build new WDS boot media, replace the boot image in the Boot Images node on the WDS server, and retry deployment. If the issue persists, go ahead and pull a logset (you can do this by booting back to your SmartDeploy media, canceling any pending deployment, and clicking Collect Logs. Save the zip file to an external location (such as a USB stick), and submit it via the
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