boomerman Posted April 30, 2018 Report Share Posted April 30, 2018 When applying a windows 7 image to a HP laptop 450 G2 i get the unable to inject necessary drivers error right before the image is done. I have enclosed the logs I pulled from the laptop. Deploy.log Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted April 30, 2018 Report Share Posted April 30, 2018 Hi there, We'll need to see a complete logset in order to troubleshoot this issue further. Boot to SmartDeploy media on the affected device (ideally with USB boot media with no answer file, to avoid starting another deployment and wiping the previous logs), click the Collect logs option, save the resulting zip file to an external location, and email it to us at support (at) smartdeploy.com. Note that some organizations restrict sending zip files over email, so you may want to check with your IT department to make sure the email made it out with the attachment. Alternately, you can submit it via the Support form, which includes a file upload option. Regards, Glenn Link to comment Share on other sites More sharing options...
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