tghowe Posted August 5, 2015 Report Share Posted August 5, 2015 I have two Dell Precision T3600 Workstations that I would like to re-image using SmartDeploy. I have the proper Platform Pack, and my deployment media (thumb-drive) works well on all my other computers. After booting with the thumb-drive, SmartDeploy does not see the hard drive. As far as I can tell (without pulling it out) the T3600 has SCSI drives....not SATA. I saw no obvious settings in the BIOS that would need to change either. What am I missing? Will SmartDeploy work with SCSI drives? Thanx! Link to comment Share on other sites More sharing options...
ScottV Posted August 5, 2015 Report Share Posted August 5, 2015 I had issues with a Lenovo Desktop that used a SCSI controller and it wouldn't work with them. Not sure if that is any help to your situation, but just thought I would add my experience. Link to comment Share on other sites More sharing options...
tghowe Posted August 5, 2015 Author Report Share Posted August 5, 2015 We have a Platform Pack available for this model. Shouldn't it work? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted August 6, 2015 Report Share Posted August 6, 2015 Hi Tom,It's an older model, but it's likely that the pack needs an update; it hasn't been touched since 2013. Go ahead and submit the Platform Pack Request Form (here), and we'll see if there are updated (or alternate) hard disk drivers available. SmartDeploy Support Team TECH RESOURCES SmartDeploy User Guides DeployCentral Forum Platform Pack RSS SOCIAL Link to comment Share on other sites More sharing options...
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